Dowlis Inspired Branding Limited T/A The Bentley Collection Privacy Policy

The Bentley Collection is the official giftware collection of Bentley Motors Limited and is made available by Dowlis Inspired Branding Limited (Company No. 01179852) of Unit 2 Woking 8, Forsyth Road, Woking, Surrey, GU21 5SB. United Kingdom.

This privacy policy sets out how Dowlis Inspired Branding Limited, trading as the Bentley Collection uses and protects any information that you give us when you use this website. The Bentley Collection is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Bentley Collection may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information:

• name
• contact information including email address, physical address, telephone number
• order information (product details, quantity, unit cost, delivery details, special instructions)
  
  

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to manage your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping in our Promoserve CRM system, we store your data for 6 years however you have the right to be forgotten, please see below.
• To process and deliver your order via our Promoserve CRM system and nominated carrier partner

RIGHT TO BE FORGOTTEN

Individuals can make a request for erasure of the information we hold on them verbally or in writing. Within 30 days we will action your request and respond with confirmation the request has been actioned.

SUBJECT ACCESS REQUEST

You have the right to request a copy of the personal information we hold about you. This is known as a subject access request.  If you would like to request a copy of the personal information we hold about you please email or write to us. We will not charge you for this information and we will do our best to respond to you as quickly as possible and in any event, within 40 days of receipt of your written request. 

If you would like to see a copy of the information Dowlis Inspired Branding Limited holds about you please email: sales@dowlis.com Information will be supplied within 30 days of your request.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All card payments are processed through a PCI DSS Compliant payment gateway or Paypal.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.